{"id":843,"date":"2025-10-15T02:36:53","date_gmt":"2025-10-15T02:36:53","guid":{"rendered":"https:\/\/kytsoccer.cw.artisan-marketing.com\/faq\/"},"modified":"2026-01-19T16:33:58","modified_gmt":"2026-01-19T16:33:58","slug":"faq","status":"publish","type":"page","link":"https:\/\/kssoccer.com\/en\/ks-soccer\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section id=\"hero-colors-block_8c21409ffc664119b6a1829796b6aa25\" class=\"hero-colors  \">\n    <div class=\"inner relative bg-green-accent max-lg:overflow-hidden\">\n        <div class=\"image max-lg:relative max-lg:w-full max-lg:h-[420px] max-lg:pt-12 max-lg:flex max-lg:items-center\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"1482\" height=\"870\" src=\"https:\/\/kssoccer.com\/wp-content\/uploads\/2026\/01\/faq-banner-2.png\" class=\"overlay absolute lg:-top-6 right-0 z-10 object-right object-contain max-lg:max-h-full lg:h-[800px] pointer-events-none\" alt=\"\" srcset=\"https:\/\/kssoccer.com\/wp-content\/uploads\/2026\/01\/faq-banner-2.png 1482w, https:\/\/kssoccer.com\/wp-content\/uploads\/2026\/01\/faq-banner-2-300x176.png 300w, https:\/\/kssoccer.com\/wp-content\/uploads\/2026\/01\/faq-banner-2-1024x601.png 1024w, https:\/\/kssoccer.com\/wp-content\/uploads\/2026\/01\/faq-banner-2-768x451.png 768w, https:\/\/kssoccer.com\/wp-content\/uploads\/2026\/01\/faq-banner-2-600x352.png 600w\" sizes=\"auto, (max-width: 1482px) 100vw, 1482px\" \/>        <\/div>\n        <div class=\"container relative lg:min-h-[708px] lg:flex lg:items-center\">\n\n            <div class=\"content lg:max-w-[785px] max-lg:pb-10 mr-auto space-y-4 lg:space-y-10 lg:py-20 z-0 relative\">\n                                <div class=\"pretitle text-heading-3-mobile lg:text-heading-2-mobile font-heading uppercase leading-none tracking-[1px]\">\n                    <p>ks soccer<\/p>\n                <\/div>\n                    \n\n                                <div class=\"title text-heading-2 lg:text-heading-1 font-heading uppercase leading-none tracking-[1px] text-white\">\n                    <p>FAQ<\/p>\n                <\/div>\n                            <\/div>\n\n                        <div class=\"cta pb-12 flex max-lg:flex-wrap items-center max-lg:space-y-2.5 sm:space-x-2.5 lg:space-x-4 justify-center lg:absolute lg:bottom-0\">\n                                                            <div class=\"button max-sm:w-full flex-none\">\n                    <a class=\"group flex items-center justify-between space-x-2.5 btn-secondary h-[48px] hover:!border-main-blue hover:!bg-main-blue hover:!text-green-accent\" href=\"#questions-generales\"  target=\"\" title=\"General Questions\">\n                        <span class=\"text-left\">General Questions<\/span>\n                                            <\/a>\n                <\/div>\n                                                                            <div class=\"button max-sm:w-full flex-none\">\n                    <a class=\"group flex items-center justify-between space-x-2.5 btn-secondary h-[48px] hover:!border-main-blue hover:!bg-main-blue hover:!text-green-accent\" href=\"#modalites-d-inscriptions\"  target=\"\" title=\"Registration Details\">\n                        <span class=\"text-left\">Registration Details<\/span>\n                                            <\/a>\n                <\/div>\n                                                                            <div class=\"button max-sm:w-full flex-none\">\n                    <a class=\"group flex items-center justify-between space-x-2.5 btn-secondary h-[48px] hover:!border-main-blue hover:!bg-main-blue hover:!text-green-accent\" href=\"#modalites-d-annulation\"  target=\"\" title=\"Cancellation Policies\">\n                        <span class=\"text-left\">Cancellation Policies<\/span>\n                                            <\/a>\n                <\/div>\n                                        <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"questions-generales\" class=\"faq  \">\n    <div class=\"inner relative my-10 lg:my-25\">\n        <div class=\"container z-0 relative space-y-4\">\n                        <div class=\"title text-heading-2-mobile lg:text-heading-2 font-heading\">\n                <p>General Questions<\/p>\n            <\/div>\n            \n                        <div class=\"faq-content accordion\">\n                                                <div class=\"faq-wrapper accordion-wrapper p-4 lg:p-8 rounded-[20px]\">\n                                        <button type=\"button\" class=\"accordion-button question text-heading-4 font-heading w-full flex text-left items-center justify-between cursor-pointer\">\n                        <div><p>At what age can my child participate?<\/p>\n<\/div>\n                        <span class=\"accordion-icon transition-transform duration-300 pointer-events-none rounded-full bg-green-accent size-10 flex items-center justify-center flex-none\">\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" fill=\"currentColor\" class=\"w-6 h-6\">\n                                <path d=\"M8.75 3.75a.75.75 0 0 0-1.5 0v3.5h-3.5a.75.75 0 0 0 0 1.5h3.5v3.5a.75.75 0 0 0 1.5 0v-3.5h3.5a.75.75 0 0 0 0-1.5h-3.5v-3.5Z\" \/>\n                            <\/svg>\n                        <\/span>\n                    <\/button>\n                    \n                                        <div class=\"accordion-content answer text-body-large max-h-0 overflow-hidden transition-all duration-300 ease-in-out pr-10 lg:pr-30\">\n                        <p>Our camps and futsal program welcome young players ages 5 to 14. The Performance program is reserved for athletes ages 13 and up.<\/p>\n                    <\/div>\n                                    <\/div>\n                                                                <div class=\"faq-wrapper accordion-wrapper p-4 lg:p-8 rounded-[20px]\">\n                                        <button type=\"button\" class=\"accordion-button question text-heading-4 font-heading w-full flex text-left items-center justify-between cursor-pointer\">\n                        <div><p>Does my child need to have played soccer before joining?<\/p>\n<\/div>\n                        <span class=\"accordion-icon transition-transform duration-300 pointer-events-none rounded-full bg-green-accent size-10 flex items-center justify-center flex-none\">\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" fill=\"currentColor\" class=\"w-6 h-6\">\n                                <path d=\"M8.75 3.75a.75.75 0 0 0-1.5 0v3.5h-3.5a.75.75 0 0 0 0 1.5h3.5v3.5a.75.75 0 0 0 1.5 0v-3.5h3.5a.75.75 0 0 0 0-1.5h-3.5v-3.5Z\" \/>\n                            <\/svg>\n                        <\/span>\n                    <\/button>\n                    \n                                        <div class=\"accordion-content answer text-body-large max-h-0 overflow-hidden transition-all duration-300 ease-in-out pr-10 lg:pr-30\">\n                        <p>No. Players are grouped by age, and all activities are adapted to each child\u2019s level.<\/p>\n                    <\/div>\n                                    <\/div>\n                                                                <div class=\"faq-wrapper accordion-wrapper p-4 lg:p-8 rounded-[20px]\">\n                                        <button type=\"button\" class=\"accordion-button question text-heading-4 font-heading w-full flex text-left items-center justify-between cursor-pointer\">\n                        <div><p>What is futsal, and how is it different from outdoor soccer?<\/p>\n<\/div>\n                        <span class=\"accordion-icon transition-transform duration-300 pointer-events-none rounded-full bg-green-accent size-10 flex items-center justify-center flex-none\">\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" fill=\"currentColor\" class=\"w-6 h-6\">\n                                <path d=\"M8.75 3.75a.75.75 0 0 0-1.5 0v3.5h-3.5a.75.75 0 0 0 0 1.5h3.5v3.5a.75.75 0 0 0 1.5 0v-3.5h3.5a.75.75 0 0 0 0-1.5h-3.5v-3.5Z\" \/>\n                            <\/svg>\n                        <\/span>\n                    <\/button>\n                    \n                                        <div class=\"accordion-content answer text-body-large max-h-0 overflow-hidden transition-all duration-300 ease-in-out pr-10 lg:pr-30\">\n                        <p>Futsal is played indoors on a smaller court, which means players touch the ball more often and improve their technique and decision-making speed. The futsal ball is smaller and heavier so it has less bounce.<\/p>\n                    <\/div>\n                                    <\/div>\n                                                                <div class=\"faq-wrapper accordion-wrapper p-4 lg:p-8 rounded-[20px]\">\n                                        <button type=\"button\" class=\"accordion-button question text-heading-4 font-heading w-full flex text-left items-center justify-between cursor-pointer\">\n                        <div><p>Do the programs run rain or shine?<\/p>\n<\/div>\n                        <span class=\"accordion-icon transition-transform duration-300 pointer-events-none rounded-full bg-green-accent size-10 flex items-center justify-center flex-none\">\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" fill=\"currentColor\" class=\"w-6 h-6\">\n                                <path d=\"M8.75 3.75a.75.75 0 0 0-1.5 0v3.5h-3.5a.75.75 0 0 0 0 1.5h3.5v3.5a.75.75 0 0 0 1.5 0v-3.5h3.5a.75.75 0 0 0 0-1.5h-3.5v-3.5Z\" \/>\n                            <\/svg>\n                        <\/span>\n                    <\/button>\n                    \n                                        <div class=\"accordion-content answer text-body-large max-h-0 overflow-hidden transition-all duration-300 ease-in-out pr-10 lg:pr-30\">\n                        <p>Yes. Outdoor activities are adjusted based on the weather. For summer camps, if it rains, the children are moved indoors for the day, where supervised activities are organized.<\/p>\n                    <\/div>\n                                    <\/div>\n                                                                <div class=\"faq-wrapper accordion-wrapper p-4 lg:p-8 rounded-[20px]\">\n                                        <button type=\"button\" class=\"accordion-button question text-heading-4 font-heading w-full flex text-left items-center justify-between cursor-pointer\">\n                        <div><p>Are the children safe and well supervised?<\/p>\n<\/div>\n                        <span class=\"accordion-icon transition-transform duration-300 pointer-events-none rounded-full bg-green-accent size-10 flex items-center justify-center flex-none\">\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" fill=\"currentColor\" class=\"w-6 h-6\">\n                                <path d=\"M8.75 3.75a.75.75 0 0 0-1.5 0v3.5h-3.5a.75.75 0 0 0 0 1.5h3.5v3.5a.75.75 0 0 0 1.5 0v-3.5h3.5a.75.75 0 0 0 0-1.5h-3.5v-3.5Z\" \/>\n                            <\/svg>\n                        <\/span>\n                    <\/button>\n                    \n                                        <div class=\"accordion-content answer text-body-large max-h-0 overflow-hidden transition-all duration-300 ease-in-out pr-10 lg:pr-30\">\n                        <p>Yes. The coach-to-player ratio is adjusted based on age, and all activities are supervised by a trained and experienced staff team.<\/p>\n                    <\/div>\n                                    <\/div>\n                                                                <div class=\"faq-wrapper accordion-wrapper p-4 lg:p-8 rounded-[20px]\">\n                                        <button type=\"button\" class=\"accordion-button question text-heading-4 font-heading w-full flex text-left items-center justify-between cursor-pointer\">\n                        <div><p>What equipment does my child need to bring?<\/p>\n<\/div>\n                        <span class=\"accordion-icon transition-transform duration-300 pointer-events-none rounded-full bg-green-accent size-10 flex items-center justify-center flex-none\">\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" fill=\"currentColor\" class=\"w-6 h-6\">\n                                <path d=\"M8.75 3.75a.75.75 0 0 0-1.5 0v3.5h-3.5a.75.75 0 0 0 0 1.5h3.5v3.5a.75.75 0 0 0 1.5 0v-3.5h3.5a.75.75 0 0 0 0-1.5h-3.5v-3.5Z\" \/>\n                            <\/svg>\n                        <\/span>\n                    <\/button>\n                    \n                                        <div class=\"accordion-content answer text-body-large max-h-0 overflow-hidden transition-all duration-300 ease-in-out pr-10 lg:pr-30\">\n                        <p>Soccer shoes (or indoor sport shoes for futsal), athletic clothing, a clearly labeled water bottle, and shin guards. Summer camps also require a lunch, snacks, sunscreen, and a swimsuit and towel for pool days. A KS T-shirt is provided for most activities and must be worn throughout the program.<\/p>\n                    <\/div>\n                                    <\/div>\n                                            <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"modalites-d-inscriptions\" class=\"faq  \">\n    <div class=\"inner relative my-10 lg:my-25\">\n        <div class=\"container z-0 relative space-y-4\">\n                        <div class=\"title text-heading-2-mobile lg:text-heading-2 font-heading\">\n                <p>Registration Details<\/p>\n            <\/div>\n            \n                        <div class=\"faq-content accordion\">\n                                                <div class=\"faq-wrapper accordion-wrapper p-4 lg:p-8 rounded-[20px]\">\n                                        <button type=\"button\" class=\"accordion-button question text-heading-4 font-heading w-full flex text-left items-center justify-between cursor-pointer\">\n                        <div><p>How do I register my child for a program?<\/p>\n<\/div>\n                        <span class=\"accordion-icon transition-transform duration-300 pointer-events-none rounded-full bg-green-accent size-10 flex items-center justify-center flex-none\">\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" fill=\"currentColor\" class=\"w-6 h-6\">\n                                <path d=\"M8.75 3.75a.75.75 0 0 0-1.5 0v3.5h-3.5a.75.75 0 0 0 0 1.5h3.5v3.5a.75.75 0 0 0 1.5 0v-3.5h3.5a.75.75 0 0 0 0-1.5h-3.5v-3.5Z\" \/>\n                            <\/svg>\n                        <\/span>\n                    <\/button>\n                    \n                                        <div class=\"accordion-content answer text-body-large max-h-0 overflow-hidden transition-all duration-300 ease-in-out pr-10 lg:pr-30\">\n                        <p>Registration is done online through the Amilia platform. You choose the program, date, and location, then complete the required information directly on the platform.<\/p>\n                    <\/div>\n                                    <\/div>\n                                                                <div class=\"faq-wrapper accordion-wrapper p-4 lg:p-8 rounded-[20px]\">\n                                        <button type=\"button\" class=\"accordion-button question text-heading-4 font-heading w-full flex text-left items-center justify-between cursor-pointer\">\n                        <div><p>What are the payment options?<\/p>\n<\/div>\n                        <span class=\"accordion-icon transition-transform duration-300 pointer-events-none rounded-full bg-green-accent size-10 flex items-center justify-center flex-none\">\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" fill=\"currentColor\" class=\"w-6 h-6\">\n                                <path d=\"M8.75 3.75a.75.75 0 0 0-1.5 0v3.5h-3.5a.75.75 0 0 0 0 1.5h3.5v3.5a.75.75 0 0 0 1.5 0v-3.5h3.5a.75.75 0 0 0 0-1.5h-3.5v-3.5Z\" \/>\n                            <\/svg>\n                        <\/span>\n                    <\/button>\n                    \n                                        <div class=\"accordion-content answer text-body-large max-h-0 overflow-hidden transition-all duration-300 ease-in-out pr-10 lg:pr-30\">\n                        <p>Payments are processed online via the Amilia platform, using either a credit card or a secure electronic check.<\/p>\n                    <\/div>\n                                    <\/div>\n                                                                <div class=\"faq-wrapper accordion-wrapper p-4 lg:p-8 rounded-[20px]\">\n                                        <button type=\"button\" class=\"accordion-button question text-heading-4 font-heading w-full flex text-left items-center justify-between cursor-pointer\">\n                        <div><p>Are spots limited?<\/p>\n<\/div>\n                        <span class=\"accordion-icon transition-transform duration-300 pointer-events-none rounded-full bg-green-accent size-10 flex items-center justify-center flex-none\">\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" fill=\"currentColor\" class=\"w-6 h-6\">\n                                <path d=\"M8.75 3.75a.75.75 0 0 0-1.5 0v3.5h-3.5a.75.75 0 0 0 0 1.5h3.5v3.5a.75.75 0 0 0 1.5 0v-3.5h3.5a.75.75 0 0 0 0-1.5h-3.5v-3.5Z\" \/>\n                            <\/svg>\n                        <\/span>\n                    <\/button>\n                    \n                                        <div class=\"accordion-content answer text-body-large max-h-0 overflow-hidden transition-all duration-300 ease-in-out pr-10 lg:pr-30\">\n                        <p>Yes, spots are limited for some programs. For camps, feel free to reach out, as openings often become available. Otherwise, we will add your child to our waiting list.<\/p>\n                    <\/div>\n                                    <\/div>\n                                                                <div class=\"faq-wrapper accordion-wrapper p-4 lg:p-8 rounded-[20px]\">\n                                        <button type=\"button\" class=\"accordion-button question text-heading-4 font-heading w-full flex text-left items-center justify-between cursor-pointer\">\n                        <div><p>Can I register multiple children at the same time?<\/p>\n<\/div>\n                        <span class=\"accordion-icon transition-transform duration-300 pointer-events-none rounded-full bg-green-accent size-10 flex items-center justify-center flex-none\">\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" fill=\"currentColor\" class=\"w-6 h-6\">\n                                <path d=\"M8.75 3.75a.75.75 0 0 0-1.5 0v3.5h-3.5a.75.75 0 0 0 0 1.5h3.5v3.5a.75.75 0 0 0 1.5 0v-3.5h3.5a.75.75 0 0 0 0-1.5h-3.5v-3.5Z\" \/>\n                            <\/svg>\n                        <\/span>\n                    <\/button>\n                    \n                                        <div class=\"accordion-content answer text-body-large max-h-0 overflow-hidden transition-all duration-300 ease-in-out pr-10 lg:pr-30\">\n                        <p>Yes. You can register multiple children in the same registration process.<\/p>\n                    <\/div>\n                                    <\/div>\n                                                                <div class=\"faq-wrapper accordion-wrapper p-4 lg:p-8 rounded-[20px]\">\n                                        <button type=\"button\" class=\"accordion-button question text-heading-4 font-heading w-full flex text-left items-center justify-between cursor-pointer\">\n                        <div><p>When will I receive the registration confirmation?<\/p>\n<\/div>\n                        <span class=\"accordion-icon transition-transform duration-300 pointer-events-none rounded-full bg-green-accent size-10 flex items-center justify-center flex-none\">\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" fill=\"currentColor\" class=\"w-6 h-6\">\n                                <path d=\"M8.75 3.75a.75.75 0 0 0-1.5 0v3.5h-3.5a.75.75 0 0 0 0 1.5h3.5v3.5a.75.75 0 0 0 1.5 0v-3.5h3.5a.75.75 0 0 0 0-1.5h-3.5v-3.5Z\" \/>\n                            <\/svg>\n                        <\/span>\n                    <\/button>\n                    \n                                        <div class=\"accordion-content answer text-body-large max-h-0 overflow-hidden transition-all duration-300 ease-in-out pr-10 lg:pr-30\">\n                        <p>A confirmation email is sent automatically, including the exact location details, schedule, and required equipment.<\/p>\n                    <\/div>\n                                    <\/div>\n                                                                <div class=\"faq-wrapper accordion-wrapper p-4 lg:p-8 rounded-[20px]\">\n                                        <button type=\"button\" class=\"accordion-button question text-heading-4 font-heading w-full flex text-left items-center justify-between cursor-pointer\">\n                        <div><p>What should I do if I chose the wrong week or program?<\/p>\n<\/div>\n                        <span class=\"accordion-icon transition-transform duration-300 pointer-events-none rounded-full bg-green-accent size-10 flex items-center justify-center flex-none\">\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" fill=\"currentColor\" class=\"w-6 h-6\">\n                                <path d=\"M8.75 3.75a.75.75 0 0 0-1.5 0v3.5h-3.5a.75.75 0 0 0 0 1.5h3.5v3.5a.75.75 0 0 0 1.5 0v-3.5h3.5a.75.75 0 0 0 0-1.5h-3.5v-3.5Z\" \/>\n                            <\/svg>\n                        <\/span>\n                    <\/button>\n                    \n                                        <div class=\"accordion-content answer text-body-large max-h-0 overflow-hidden transition-all duration-300 ease-in-out pr-10 lg:pr-30\">\n                        <p>Contact us as soon as possible. We will do our best to make adjustments based on remaining availability.<\/p>\n                    <\/div>\n                                    <\/div>\n                                            <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"modalites-d-annulation\" class=\"faq  \">\n    <div class=\"inner relative my-10 lg:my-25\">\n        <div class=\"container z-0 relative space-y-4\">\n                        <div class=\"title text-heading-2-mobile lg:text-heading-2 font-heading\">\n                <p>Cancellation Policies<\/p>\n            <\/div>\n            \n                        <div class=\"faq-content accordion\">\n                                                <div class=\"faq-wrapper accordion-wrapper p-4 lg:p-8 rounded-[20px]\">\n                                        <button type=\"button\" class=\"accordion-button question text-heading-4 font-heading w-full flex text-left items-center justify-between cursor-pointer\">\n                        <div><p>Can I cancel my child\u2019s registration?<\/p>\n<\/div>\n                        <span class=\"accordion-icon transition-transform duration-300 pointer-events-none rounded-full bg-green-accent size-10 flex items-center justify-center flex-none\">\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" fill=\"currentColor\" class=\"w-6 h-6\">\n                                <path d=\"M8.75 3.75a.75.75 0 0 0-1.5 0v3.5h-3.5a.75.75 0 0 0 0 1.5h3.5v3.5a.75.75 0 0 0 1.5 0v-3.5h3.5a.75.75 0 0 0 0-1.5h-3.5v-3.5Z\" \/>\n                            <\/svg>\n                        <\/span>\n                    <\/button>\n                    \n                                        <div class=\"accordion-content answer text-body-large max-h-0 overflow-hidden transition-all duration-300 ease-in-out pr-10 lg:pr-30\">\n                        <p>Yes. A detailed cancellation policy applies depending on when the request is made (before or during the session) and may vary from one program to another. This policy is available on Amilia and will be included in your registration confirmation email.<\/p>\n                    <\/div>\n                                    <\/div>\n                                                                <div class=\"faq-wrapper accordion-wrapper p-4 lg:p-8 rounded-[20px]\">\n                                        <button type=\"button\" class=\"accordion-button question text-heading-4 font-heading w-full flex text-left items-center justify-between cursor-pointer\">\n                        <div><p>How long does it take to receive a refund?<\/p>\n<\/div>\n                        <span class=\"accordion-icon transition-transform duration-300 pointer-events-none rounded-full bg-green-accent size-10 flex items-center justify-center flex-none\">\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" fill=\"currentColor\" class=\"w-6 h-6\">\n                                <path d=\"M8.75 3.75a.75.75 0 0 0-1.5 0v3.5h-3.5a.75.75 0 0 0 0 1.5h3.5v3.5a.75.75 0 0 0 1.5 0v-3.5h3.5a.75.75 0 0 0 0-1.5h-3.5v-3.5Z\" \/>\n                            <\/svg>\n                        <\/span>\n                    <\/button>\n                    \n                                        <div class=\"accordion-content answer text-body-large max-h-0 overflow-hidden transition-all duration-300 ease-in-out pr-10 lg:pr-30\">\n                        <p>Depending on the program you selected and the date of your cancellation, a full refund, partial refund, or credit may be offered. The exact terms are provided during the registration process.<\/p>\n                    <\/div>\n                                    <\/div>\n                                                                <div class=\"faq-wrapper accordion-wrapper p-4 lg:p-8 rounded-[20px]\">\n                                        <button type=\"button\" class=\"accordion-button question text-heading-4 font-heading w-full flex text-left items-center justify-between cursor-pointer\">\n                        <div><p>What happens if my child has to miss a session?<\/p>\n<\/div>\n                        <span class=\"accordion-icon transition-transform duration-300 pointer-events-none rounded-full bg-green-accent size-10 flex items-center justify-center flex-none\">\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" fill=\"currentColor\" class=\"w-6 h-6\">\n                                <path d=\"M8.75 3.75a.75.75 0 0 0-1.5 0v3.5h-3.5a.75.75 0 0 0 0 1.5h3.5v3.5a.75.75 0 0 0 1.5 0v-3.5h3.5a.75.75 0 0 0 0-1.5h-3.5v-3.5Z\" \/>\n                            <\/svg>\n                        <\/span>\n                    <\/button>\n                    \n                                        <div class=\"accordion-content answer text-body-large max-h-0 overflow-hidden transition-all duration-300 ease-in-out pr-10 lg:pr-30\">\n                        <p>Absences are not refundable, but we make sure your child quickly gets back into the rhythm when they return.<\/p>\n                    <\/div>\n                                    <\/div>\n                                                                <div class=\"faq-wrapper accordion-wrapper p-4 lg:p-8 rounded-[20px]\">\n                                        <button type=\"button\" class=\"accordion-button question text-heading-4 font-heading w-full flex text-left items-center justify-between cursor-pointer\">\n                        <div><p>Does KS Soccer ever cancel activities?<\/p>\n<\/div>\n                        <span class=\"accordion-icon transition-transform duration-300 pointer-events-none rounded-full bg-green-accent size-10 flex items-center justify-center flex-none\">\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" fill=\"currentColor\" class=\"w-6 h-6\">\n                                <path d=\"M8.75 3.75a.75.75 0 0 0-1.5 0v3.5h-3.5a.75.75 0 0 0 0 1.5h3.5v3.5a.75.75 0 0 0 1.5 0v-3.5h3.5a.75.75 0 0 0 0-1.5h-3.5v-3.5Z\" \/>\n                            <\/svg>\n                        <\/span>\n                    <\/button>\n                    \n                                        <div class=\"accordion-content answer text-body-large max-h-0 overflow-hidden transition-all duration-300 ease-in-out pr-10 lg:pr-30\">\n                        <p>Very rarely. In exceptional situations (closed facilities, extreme weather), an alternative solution or a credit will be offered.<\/p>\n                    <\/div>\n                                    <\/div>\n                                                                <div class=\"faq-wrapper accordion-wrapper p-4 lg:p-8 rounded-[20px]\">\n                                        <button type=\"button\" class=\"accordion-button question text-heading-4 font-heading w-full flex text-left items-center justify-between cursor-pointer\">\n                        <div><p>Can I switch weeks or programs after registering?<\/p>\n<\/div>\n                        <span class=\"accordion-icon transition-transform duration-300 pointer-events-none rounded-full bg-green-accent size-10 flex items-center justify-center flex-none\">\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" fill=\"currentColor\" class=\"w-6 h-6\">\n                                <path d=\"M8.75 3.75a.75.75 0 0 0-1.5 0v3.5h-3.5a.75.75 0 0 0 0 1.5h3.5v3.5a.75.75 0 0 0 1.5 0v-3.5h3.5a.75.75 0 0 0 0-1.5h-3.5v-3.5Z\" \/>\n                            <\/svg>\n                        <\/span>\n                    <\/button>\n                    \n                                        <div class=\"accordion-content answer text-body-large max-h-0 overflow-hidden transition-all duration-300 ease-in-out pr-10 lg:pr-30\">\n                        <p>Yes, as long as spots are available. Please contact us as soon as possible so we can review the options with you.<\/p>\n                    <\/div>\n                                    <\/div>\n                                                                <div class=\"faq-wrapper accordion-wrapper p-4 lg:p-8 rounded-[20px]\">\n                                        <button type=\"button\" class=\"accordion-button question text-heading-4 font-heading w-full flex text-left items-center justify-between cursor-pointer\">\n                        <div><p>What should I do if an injury prevents my child from participating?<\/p>\n<\/div>\n                        <span class=\"accordion-icon transition-transform duration-300 pointer-events-none rounded-full bg-green-accent size-10 flex items-center justify-center flex-none\">\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" fill=\"currentColor\" class=\"w-6 h-6\">\n                                <path d=\"M8.75 3.75a.75.75 0 0 0-1.5 0v3.5h-3.5a.75.75 0 0 0 0 1.5h3.5v3.5a.75.75 0 0 0 1.5 0v-3.5h3.5a.75.75 0 0 0 0-1.5h-3.5v-3.5Z\" \/>\n                            <\/svg>\n                        <\/span>\n                    <\/button>\n                    \n                                        <div class=\"accordion-content answer text-body-large max-h-0 overflow-hidden transition-all duration-300 ease-in-out pr-10 lg:pr-30\">\n                        <p>Please contact us. A credit or an adapted solution may be offered depending on the situation and the timing of the cancellation. A medical note may be required to validate the refund.<\/p>\n                    <\/div>\n                                    <\/div>\n                                            <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":849,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-843","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - KS Soccer<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kssoccer.com\/en\/ks-soccer\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - 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